Delivery

During these unsettling times we wanted to let you know there could be a delay in processing your order.

We are a small team but will do our best to send out all orders as soon as possible.

Please also bear in mind that postal services maybe running a little slower than usual.

Mainland UK Delivery

Delivery Option Delivery Time Tracked Signed For Cost

Large Letters (Up to 0.2kg)

2-3 Working Days No Yes £2.50
Standard Parcel Delivery 0.2-1kg 2-3 Working Days No Yes £4.00
Standard Parcel Delivery 1-2kg 2-3 Working Days No Yes £6.00
Standard Parcel Delivery 2-3kg* 2-3 Working Days No Yes £10.00
Signed for Parcel Delivery 0.2-1kg 2-3 Working Days No Yes £5.50
Signed for Parcel Delivery 1-2kg 2-3 Working Days No Yes £7.50
Signed for Parcel Delivery 2-3kg 2-3 Working Days No Yes £11.50
Signed for Parcel Delivery over 3kg* 2-3 Working Days No Yes £12.00

For orders over 3kg, please email us at molesworthandbird@gmail.com for a shipping quote.

European Delivery (EU Countries Only)

Delivery Option Delivery Time Tracked Signed For Cost
Standard European Delivery up to 500g  5-7 Working Days Yes Yes £13
Standard European Delivery 500g-2.5kg 5-7 Working Days Yes Yes £20
Standard European Delivery 2.5kg-3.5kg 5-7 Working Days Yes Yes £25

*For orders over 2.5kg, please email us at molesworthandbird@gmail.com for a shipping quote.

Rest of the World Delivery Rates

Delivery Option Delivery Time Tracked Signed For Cost
Standard Worldwide Delivery up to 1.25kg  5-7 Working Days Yes Yes £20
Standard Worldwide Delivery 1.25kg-2kg 5-7 Working Days Yes Yes £28
Standard Worldwide Delivery 2kg-2.5kg 5-7 Working Days Yes Yes £35

For orders over 2.5kg, please email us at molesworthandbird@gmail.com for a shipping quote.

How carefully is my order packaged?

We take great care in packaging your order using the necessary materials according to its weight, size and how fragile it is.

What do I do if my order arrives damaged?

If any item you receive from us arrives damaged, please contact us as soon as possible on 07710 808313 or by email at molesworthandbird@gmail.com. We will then advise you on the best course of action. In most cases we will ask you to return the item to us for an exchange or refund.

In most cases we will refund the cost of posting the item back to us.

Please do not return a damaged order to us without contacting us first.

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